Returns & Exchanges

At The Apple Barn and Cider Mill, we take great pride in the quality of our specialty food products. If your order arrives damaged or fails to meet our freshness standards, please contact us within 14 days of receipt for a replacement or refund.

Return Process

• 1.
  Contact Support

  Email our customer service team with your order number and a brief explanation of the issue regarding your food items.

• 2.
  Provide Documentation

  To ensure quality control, please attach clear photos of any damaged packaging or unsatisfactory product to your email.

• 3.
  Assessment

  Our team will review your claim within 2 business days to determine the eligibility for a refund or a fresh replacement shipment.

• 4.
  Resolution

  Once approved, we will process your refund to the original payment method or ship a replacement order at no additional cost to you.